Before, during
and afterwards.
Before you arrive
Confirm the real location, appointment type, fees and access arrangements. Ask the practice how any necessary records should be transferred securely.
During the visit
A licensed clinician should explain the proposed checks and discuss appropriate consent. Ask for an explanation, a pause or more time when needed.
Before you leave
Understand the findings, options, fees and proposed next steps. Ask how to contact the real practice about follow-up.